North American freight broker operations desk

FOR BROKERAGES, FORWARDERS & 3PLs

Give dispatchers back the work that requires judgment.

Mavline is the managed load-control desk that handles configured carrier follow-through, exception control and commercial evidence beside the systems your team already uses.

WHERE MAVLINE FITS

Built for the operational work between milestones.

Mavline is strongest where the load already exists, but follow-through is still distributed across inboxes, messages, spreadsheets and memory.

01

Dispatcher attention

Repeated check calls, fragmented replies and inbox reconstruction compete with the exceptions and relationships that need human judgment.

02

Exception resolution

Routine issues should close automatically; consequential decisions should reach the right person with the entire story attached.

03

Cash recovery

Detention, claims and collections need evidence and persistent follow-up before the opportunity disappears.

04

Always-on coverage

Freight keeps moving after hours, on weekends and during volume spikes—even when the back office is not fully staffed.

ONE CONNECTED OPERATING THREAD

Mavline works beside your TMS.

Loads can flow in from the TMS or email, while the optional command center keeps exception control and proof visible. Integration scope is confirmed during deployment.

CONNECT

Map TMS or email intake to Mavline’s universal load shape.

CONFIGURE

Define cadence, escalation, contacts, standing authority and reports.

OPERATE

Run configured tracking, communication and exception workflows across agreed loads.

IMPROVE

Use carrier, facility and client patterns to sharpen the operation continuously.

MAP YOUR OPERATION

See whether the control desk fits your freight workflow.