Onboard
Configure clients, carriers, customers, check-call cadence, escalation paths, reporting and the standing authority Mavline may use without asking each time.
HOW MAVLINE WORKS
One managed operating loop. Every decision stays traceable.
Mavline works beside the broker’s existing workflow—ingesting, tracking, consolidating exceptions, preserving evidence and reporting, with an optional command center for control and proof.
THE CONTROL LOOP
Eight connected stages, one complete operating thread.
Every stage carries context into the next, so a carrier reply can become a resolved exception, a recovered dollar and smarter operating intelligence.
Ingest
Loads flow in automatically from the TMS or forwarded rate confirmations. Mavline parses every operating field and starts the tracking record.
Track
Mavline check-calls carriers across SMS and email, reads replies and keeps location, ETA, status and last-contact age current around the clock.
Detect
Silent carriers, appointment risk, detention exposure, missing PODs and breakdowns raise an exception the moment a load moves off track.
Resolve
Level 1 executes inside standing authority. Level 2 consolidates facts, evidence, the proposed plan and exact communications for approval, editing or manual handling.
Recover
Detention, claims and collections are documented, prepared, followed and reported through their complete commercial lifecycle.
Learn
Carrier reliability, facility detention patterns and client preferences sharpen cadence and escalation decisions with every load.
Report
Daily and weekly reporting separates loads tracked, exceptions handled, documented opportunities and verified financial outcomes.
TWO-WAY TMS INTEGRATION
Work beside the TMS. Keep operating proof visible.
A normalized integration layer can connect Mavline to the broker’s existing TMS, while the optional command center supports exception control and proof.
INTO MAVLINEBACK INTO YOUR TMS
New loads and rate confirmations→Current carrier status and ETA
Carrier, driver and stop details→Exceptions and severity
Appointments and references→Resolution actions and outcomes
Detention terms and client rules→Documents, commercial states and audit history
SEE IT IN PRACTICE